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Strengthening Global Partnerships: UAE Customer Visit and Successful Project Finalization


At Eruis, every customer visit is an opportunity to build stronger partnerships and showcase our dedication to quality and service. Recently, we had the pleasure of welcoming a valued customer from the UAE, who visited our factory to inspect and finalize the customization details for their 2000 BPH Eruis Compact Poultry Slaughter Line.

This visit was not only about viewing equipment - it was a collaborative process, focused on understanding the customer’s unique needs, customizing solutions, and ensuring that every piece of equipment fits seamlessly into their operation. From regulatory compliance to space-saving innovations, this visit highlighted how Eruis stands out as one of the leading poultry processing equipment suppliers.

Understanding the Customer's Needs from the Ground Up

The customer’s project was driven by a need to source reliable poultry slaughtering equipment for their upcoming poultry processing facility in the UAE. However, they faced a unique set of challenges — strict government regulations requiring enhanced disinfection during processing, limited factory space, and a preference for energy-efficient solutions.

During our initial meetings, we took time to thoroughly understand these needs, while providing clear explanations of the differences between our Complete Slaughter Line and the Compact Poultry Slaughter Line. By comparing their functionalities and space requirements, we determined that the compact solution would be the perfect fit for this particular facility.

Eruis engineers are discussing poultry processing design details with a client from the UAE

Eruis Helps UAE Client Design Customized Cold Storage Solution

Eruis had in-depth discussions with our valued client in the UAE regarding their poultry processing cold storage project. Based on their specific needs, we designed a complete process flow and layout, covering 4 cold rooms with different temperature zones: a quick-freezing room, a refrigerated storage room, and two preservation rooms.

With our professional experience in integrated processing solutions, we ensured the design fully meet their operational requirements while optimizing space and energy efficiency.

Tailoring the Process for UAE Regulations

Poultry processing regulations in the UAE emphasize thorough disinfection at multiple stages of the slaughter process. Understanding this, we customized the chicken slaughtering machine setup to include a dedicated disinfection spray system positioned just before pre-chilling. This additional cleaning step ensures each bird is fully sanitized before moving to the cooling phase — a critical step for regulatory compliance.

What set Eruis apart in the customer’s eyes was not just the ability to provide this added feature, but our willingness to redesign the process to suit their specific government requirements. This level of flexibility and customization is why so many international clients choose Eruis when looking for reliable poultry processing equipment suppliers.

Adding a Poultry Crate Washer for Full Biosecurity

Another major pain point the customer mentioned was ensuring clean transport crates for incoming live birds. In many facilities, poultry crates are reused multiple times, making them potential carriers of harmful bacteria if not properly sanitized.

To address this, we added a poultry crates washer to their customized equipment package. This fully automated machine ensures that every crate is thoroughly cleaned and disinfected before the next transport cycle, further strengthening biosecurity and ensuring compliance with UAE food safety standards.

Eruis team is giving a UAE client a tour of the poultry slaughter machine production workshop

Pre-Chilling Options Explained: Finding the Right Fit

As part of our commitment to one-stop service, we also provided the customer with an in-depth analysis of pre-chilling options — a critical stage in poultry processing that affects both meat quality and compliance.

We compared water chilling and air chilling, outlining the pros and cons of each method. While water chilling offers fast cooling, it requires more space and water management, which didn’t fit the customer's compact layout. In contrast, air chilling offered a space-saving solution that also aligned with the UAE's preference for minimal water usage in food processing.

After this comprehensive discussion, the customer confidently chose air chilling — a decision made easier by our willingness to explain every detail and tailor the solution to their needs. It was clear that Eruis was not just selling poultry slaughtering equipment but delivering a complete processing strategy.

Quality that Speaks for Itself: Craftsmanship Matters

During the factory tour, the customer paid close attention to our equipment craftsmanship, particularly our welding quality. Every weld and joint in chicken slaughtering machines plays a role in long-term durability and hygiene.

We demonstrated our advanced laser welding technology, ensuring smooth, strong welds that minimize bacterial buildup and enhance equipment lifespan. This hands-on inspection reassured the customer that Eruis equipment stands up to both global quality expectations and the harsh daily use of poultry processing environments.

Custom Layout Planning for Maximum Efficiency

To help the customer optimize their facility layout, we also designed a customized slaughter line floor plan based on their factory’s dimensions. This included efficient space allocation for processing areas, cooling zones, packing sections, and crate washing. By planning the workflow in advance, we ensured smoother operations and minimized unnecessary movement — a key factor in productivity for small-scale facilities.

This full-package approach — from poultry slaughtering equipment selection to factory layout optimization — solidified Eruis's reputation as a trusted poultry processing equipment supplier offering true one-stop service.

Sealing the Deal: On-Site Contract Signing

The visit concluded on an exciting note, with the customer signing the contract and making an on-site cash payment to secure their 2000 BPH Eruis Compact Poultry Slaughter Line. This immediate commitment underscored the trust and confidence that Eruis had built throughout the visit — not just through product quality but through clear communication, technical expertise, and customer-first service.

UAE client signs contract and makes payment on-site for 2000 BPH Poultry Compact Slaughter Line at Eruis factory.

Why Eruis Stands Out

This successful project is just one example of why Eruis has become a go-to partner for poultry businesses worldwide. Whether you're looking for chicken slaughtering machines for small farms or customized solutions for larger operations, Eruis offers:

One-stop service from design to installation and beyond
✅ Tailored equipment to match local regulations and customer needs
Precision craftsmanship with premium materials like 304 stainless steel
Space-saving designs ideal for compact facilities
✅ Lifetime free technical support for long-term peace of mind

Building Long-Term Success Together

At Eruis, every project is more than a sale — it's a partnership. By understanding our customers'real challenges and offering solutions tailored to their environment, regulations, and goals, we ensure every client gets more than just equipment — they get a reliable, long-term processing partner.

Whether you’re in the UAE or any other market, if you're searching for poultry processing equipment suppliers who understand your needs from the ground up, Eruis is ready to support your success. Contact us today to explore our solutions and start building your customized poultry processing line.


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